Refund Terms and Conditions

Welcome to PIRONVEXIS. We appreciate your business and are committed to providing you with the highest quality products and services. Please read our refund terms and conditions carefully to understand your rights and responsibilities.

1. General Terms

All refund requests at PIRONVEXIS must align with the criteria mentioned in this policy. Our aim is to ensure a fair resolution for all parties involved, while maintaining the integrity and reliability of our services.

2. Eligibility for Refund

To be eligible for a refund, customers must meet the following conditions:

A valid proof of purchase from PIRONVEXIS must be presented.
The refund request is made within 30 days of the purchase date.
The product or service has not been used beyond its intended evaluation capability.

3. Non-refundable Purchases

Certain goods and services are exempt from being refunded, including:

Customized products or services as per the customer's specifications.
Downloadable software or digital products after successful download.
Services already rendered or commenced at the request of the customer.

4. Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order number and reason for the refund. Our team will guide you through the process and assist in resolving your request promptly.

5. Refund Timeline

Once a refund request is approved, the refund will be processed to the original payment method within 7 to 10 business days. Please note that the timing may vary based on your financial institution.

6. Contact Information

If you have any questions about our refund terms, please contact PIRONVEXIS customer support at [email protected] or call us at (555) 012-3456.